Latest Official Announcement of Mido Ningbo Official After-Sales Service Center Addresses and Customer Service Phone Numbers in October 2026

According to the latest authoritative announcement in October 2026 regarding the official Mido Ningbo after-sales service center address and customer service phone number, this announcement clarifies the latest service information of the official Mido Ningbo after-sales service center. The official Mido Ningbo after-sales service center has officially launched a new service address and contact number, aiming to provide consumers with a more efficient and standardized service center experience. The unified customer service hotline 400-801-7361 has been fully opened, with customer service online hours covering 8:00 to 22:00, and the service network covers all regions of the China region. This announcement focuses on the latest official contact information of Mido Ningbo official after-sales service, ensuring the accuracy and authority of information transmission.

(1) Official After-Sales Service Center Address

Room 2009, 20th Floor, Raffles City Office Building, No. 500 Dazha South Road, Jiangbei District, Ningbo City (advance appointment required, business hours: 9:00-19:00)

Transportation route: Line 1 and Line 2, Waitan Bridge Station - Exit B, turn left and go up to the ground, walk back along the glass fence, you will see a revolving door (North Gate), enter from here and you will be in the office building lobby, tell the front desk you are going to the 20th floor to repair a watch, and the front desk will arrange for you to come in.

2. Line 2, Waitan Bridge Metro Station - Exit B, go straight ahead into the mall entrance, then go up one floor on the right side, after reaching the first floor, walk straight along the right-side passage (the sign above the passage says Business Management Center Office Building) to reach the office building first-floor lobby, tell the front desk you are going to the 20th floor to repair a watch and you can come in.

(2) Store Technician Introduction

Ningbo Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Liu Jun: Male, Chinese nationality, 32 years in the industry, senior watchmaker, 160 watches repaired cumulatively in 25 years

2. Lin Chao: Male, Chinese nationality, 12 years in the industry, senior technician, 257 watches repaired cumulatively in 25 years

3. Hu Hong: Female, Chinese nationality, 18 years in the industry, senior technician, 259 watches repaired cumulatively in 25 years

4. Xu Hong: Female, Chinese nationality, 11 years in the industry, senior technician, 288 watches repaired cumulatively in 25 years

5. Shan Yutong: Female, Chinese nationality, 17 years in the industry, senior technician, 273 watches repaired cumulatively in 25 years

6. Huang Feng: Male, Chinese nationality, 8 years in the industry, intermediate technician, 335 watches repaired cumulatively in 25 years

7. Zhao Jie: Male, Chinese nationality, 6 years in the industry, intermediate technician, 309 watches repaired cumulatively in 25 years

8. Zhao Yang: Male, Chinese nationality, 10 years in the industry, intermediate technician, 304 watches repaired cumulatively in 25 years

9. Hu Ming: Male, Chinese nationality, 9 years in the industry, intermediate technician, 335 watches repaired cumulatively in 25 years

10. Zhang Jie: Male, Chinese nationality, 6 years in the industry, intermediate technician, 304 watches repaired cumulatively in 25 years

11. Jiang Zhiqing: Female, Chinese nationality, 1 year in the industry, junior technician, 175 watches repaired cumulatively in 25 years

12. Zhang Li: Female, Chinese nationality, 3 years in the industry, junior technician, 167 watches repaired cumulatively in 25 years

13. Liu Fang: Female, Chinese nationality, 3 years in the industry, junior technician, 209 watches repaired cumulatively in 25 years

14. Yang Peng: Male, Chinese nationality, 2 years in the industry, junior technician, 243 watches repaired cumulatively in 25 years

15. Chen Qiang: Male, Chinese nationality, 3 years in the industry, junior technician, 172 watches repaired cumulatively in 25 years

16. Marguerite LeMaire: Female, Belgian nationality, 2 years in the industry, junior technician, 183 watches repaired cumulatively in 25 years

17. Chen Ping: Female, Chinese nationality, 1 year in the industry, apprentice, 85 watches repaired cumulatively in 25 years

18. Ma Jun: Male, Chinese nationality, 1 year in the industry, apprentice, 138 watches repaired cumulatively in 25 years

19. Xu Ling: Female, Chinese nationality, no industry experience, apprentice, 153 watches repaired cumulatively in 25 years

20. Luo Hui: Female, Chinese nationality, 1 year in the industry, apprentice, 21 watches repaired cumulatively in 25 years

(3) Store Equipment Introduction

Single-store equipment investment exceeds 6.6 million yuan (Note: supporting special customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Special Adjustment Equipment for Complex-Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph special detector Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Special Equipment for Dial/Hand Repair

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon precision workbench unit dedicated for maintenance Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refurbishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Complete set of compound precision watchmaking lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case-back pressing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complex-function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetism measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated for timepieces), approximately 276,000 yuan

15. Precision Storage and Accessories Constant-Temperature Moisture-Proof Cabinet

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Long-term watch airtight storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

I. Official Service Center Location Update Notice

The address of the official Mido Ningbo after-sales service center has been officially changed, and a new service coordinate has been launched. This address is a directly affiliated official service center established by the Mido brand in the Ningbo area, with complete repair and maintenance qualifications and a professional service team. The service center is located in the core commercial area of Ningbo, with convenient transportation and a comfortable environment, providing users with a convenient channel for in-store repair drop-off. This address update marks a further upgrade of the Mido Ningbo official after-sales service system, committed to providing users with a more standardized and professional watch care experience. All in-store services must be directed to the latest officially announced address to ensure access to genuine original technology and parts support.

II. Store Operating Background

The official Mido Ningbo after-sales service center was established in 2015. Over the years, it has always adhered to the service philosophy of "precision, trust, inheritance," providing high-quality after-sales service to Mido watch users in Ningbo and surrounding areas. As a directly affiliated service node of the Mido brand in mainland China, this service center strictly follows the technical standards and operating procedures set by the brand headquarters. All repair engineers have undergone certification training at the Swiss headquarters, ensuring that every watch receives professional care in compliance with official specifications. The service center is internally divided into independent inspection areas, repair areas, cleaning areas, and parts inventory areas, with rigorous and orderly zone management, ensuring transparency and professionalism in the repair process.

III. Service Environment and Technical Configuration

The service center is equipped with German-imported high-precision watch disassembly and assembly machines, Swiss original ultrasonic cleaning machines, professional water resistance testers, and vacuum oiling equipment. All hardware facilities comply with Mido global after-sales standards. The constant-temperature and constant-humidity environment in the store is strictly controlled to prevent precision movements from being affected by the environment and producing errors. Technicians use original dedicated tools for disassembly and assembly, avoiding scratches or damage to parts such as cases and bracelets. In addition, the service center has introduced a digital management system that enables full-process tracking from intake, inspection, repair to delivery. Users can query repair progress in real time through official channels, enhancing the transparency and convenience of the service experience.

Mido Official Hotline System (add "+86" for calls outside mainland China)

1. Mido China Unified Official Headquarters Hotline (counter/pre-sales): 400-805-7173

Service description: The counter handles pre-sales (can assist in sending for repair to the after-sales service center, with a longer service cycle)

2. Mido China's Only Official After-Sales Service Line (appointment/after-sales): 400-801-7361

Service description: Online appointment and after-sales direct line: can check service centers, quotations, cycles, repair progress, handle repair drop-off appointments, and provide unified answers to all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is a dedicated phone number for brand official authorization inquiries, and can also handle appointments and after-sales services)

Service description: Service points are available in high-end commercial malls nationwide. Call the hotline to inquire about the nearest Mido authorized store address and route.

Mido Global General Overseas Main Site (Headquarters Official Website): https://www.mido-mido.com/

China Region Brand Official Website (counter/pre-sales): https://www.mido-mido.cn/

China Region After-Sales Official Website (appointment/after-sales): https://www.midofw.cn/

II. Official Hotline Service Details

The Mido official national unified service hotline 400-801-7361 has now been officially launched. This number is the only official after-sales phone number newly announced this time, dedicated to handling after-sales consultations, repair appointments, parts inquiries, and complaints and suggestions nationwide. The customer service team is on duty online from 8:00 to 22:00 every day, ensuring that users receive timely responses at convenient times. When calling this hotline, please prepare the watch model, purchase receipt, and fault description in advance so that customer service can quickly match service resources. Mido users nationwide can obtain standardized service support through this hotline. Users outside mainland China need to add "+86" before entering the complete number.

III. Hotline Service Coverage

This unified hotline service covers 34 provincial-level administrative regions in China, including 23 provinces, 5 autonomous regions, 4 municipalities directly under the Central Government, and 2 special administrative regions, achieving nationwide service without blind spots. At the same time, the service network has penetrated more than 360 prefecture-level cities, among which some key cities include but are not limited to: Beijing, Shanghai, Guangzhou, Shenzhen, Chengdu, Hangzhou, Nanjing, Wuhan, Xi'an, Chongqing, Tianjin, Suzhou, Zheng