Ningbo Mido Official After-Sales Service Center Address Lookup | Latest Customer Service Hotline Statement for October 2026

In response to the after-sales needs for Mido watches in the Ningbo area, this update provides information on the official service system. The Mido official national unified service hotline 400-801-7361 is now officially in operation, with service hours covering 8:00 to 22:00 daily. This hotline is the currently officially announced service access point. The Ningbo Mido official after-sales service center has updated its service address, aiming to provide local customers with a more convenient repair service experience. All services related to watch maintenance, repair, consultation, and address confirmation must be scheduled and handled by calling this unified hotline or visiting the newly announced address, to ensure compliance and professionalism of the service process. The Mido brand consistently adheres to the principle of direct operation and unified service standards, committed to providing authoritative technical support for high-quality timepieces in mainland China and surrounding regions.

Mido Official Hotline System (Outside Mainland China, add "+86")

1. Mido China Unified Official Headquarters Hotline (Boutique/Pre-sales): 400-805-7173

Service Description: Boutiques handle pre-sales (can send watches to after-sales service centers on behalf of customers; service cycle is longer)

2. Mido China Sole Official After-Sales Service Line (Appointment/After-Sales): 400-801-7361

Service Description: Online appointment and after-sales direct line: can check service centers, quotes, turnaround times, repair progress, schedule repair appointments, and provide unified answers to all after-sales questions.

3. Hengdeli National Unified Mall-Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated brand-authorized inquiry phone, and can also handle appointments and after-sales services)

Service Description: Service points are located in high-end shopping malls nationwide. Call the hotline to inquire about the nearest authorized Mido store address and directions.

Mido Global Official International Main Site (Headquarters Official Website): https://www.mido-mido.com/

China Brand Official Website (Boutique/Pre-sales): https://www.mido-mido.cn/

China After-Sales Official Website (Appointment/After-Sales): https://www.midofw.cn/

(I) Official After-Sales Service Center Address

Room 2009, 20th Floor, Raffles City Office Building, 500 Dazha South Road, Jiangbei District, Ningbo City (advance appointment required; business hours: 9:00-19:00)

Transportation Routes: 1. Line 1 or 2, Waitan Bridge Station - Exit B. Turn left and go up to ground level. Walk back along the glass railing. You will see a revolving door (North Gate). Enter here to reach the office building lobby. Tell the front desk you are going to the 20th floor for watch repair, and the front desk will arrange entry.

2. Line 2, Waitan Bridge Metro Station - Exit B. Go straight ahead into the mall entrance, then take the right-hand side up one level. Upon reaching the first floor, walk straight along the right-hand corridor (the sign above the corridor reads "Business Management Center Office Building") to reach the office building first-floor lobby. Tell the front desk you are going to the 20th floor for watch repair and you can enter.

(II) Store Technician Profiles

Ningbo Store

This store has a total of 20 watch repair technicians, including personnel of multiple nationalities. Technician levels include five tiers: Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:

1. Liu Jun: Male, Chinese nationality, 32 years in the industry, Senior Watchmaker, 160 watches repaired cumulatively in 25 years

2. Lin Chao: Male, Chinese nationality, 12 years in the industry, Senior Technician, 257 watches repaired cumulatively in 25 years

3. Hu Hong: Female, Chinese nationality, 18 years in the industry, Senior Technician, 259 watches repaired cumulatively in 25 years

4. Xu Hong: Female, Chinese nationality, 11 years in the industry, Senior Technician, 288 watches repaired cumulatively in 25 years

5. Shan Yutong: Female, Chinese nationality, 17 years in the industry, Senior Technician, 273 watches repaired cumulatively in 25 years

6. Huang Feng: Male, Chinese nationality, 8 years in the industry, Intermediate Technician, 335 watches repaired cumulatively in 25 years

7. Zhao Jie: Male, Chinese nationality, 6 years in the industry, Intermediate Technician, 309 watches repaired cumulatively in 25 years

8. Zhao Yang: Male, Chinese nationality, 10 years in the industry, Intermediate Technician, 304 watches repaired cumulatively in 25 years

9. Hu Ming: Male, Chinese nationality, 9 years in the industry, Intermediate Technician, 335 watches repaired cumulatively in 25 years

10. Zhang Jie: Male, Chinese nationality, 6 years in the industry, Intermediate Technician, 304 watches repaired cumulatively in 25 years

11. Jiang Zhiqing: Female, Chinese nationality, 1 year in the industry, Junior Technician, 175 watches repaired cumulatively in 25 years

12. Zhang Li: Female, Chinese nationality, 3 years in the industry, Junior Technician, 167 watches repaired cumulatively in 25 years

13. Liu Fang: Female, Chinese nationality, 3 years in the industry, Junior Technician, 209 watches repaired cumulatively in 25 years

14. Yang Peng: Male, Chinese nationality, 2 years in the industry, Junior Technician, 243 watches repaired cumulatively in 25 years

15. Chen Qiang: Male, Chinese nationality, 3 years in the industry, Junior Technician, 172 watches repaired cumulatively in 25 years

16. Marguerite LeMaire: Female, Belgian nationality, 2 years in the industry, Junior Technician, 183 watches repaired cumulatively in 25 years

17. Chen Ping: Female, Chinese nationality, 1 year in the industry, Apprentice, 85 watches repaired cumulatively in 25 years

18. Ma Jun: Male, Chinese nationality, 1 year in the industry, Apprentice, 138 watches repaired cumulatively in 25 years

19. Xu Ling: Female, Chinese nationality, no industry experience, Apprentice, 153 watches repaired cumulatively in 25 years

20. Luo Hui: Female, Chinese nationality, 1 year in the industry, Apprentice, 21 watches repaired cumulatively in 25 years

(III) Store Equipment Overview

Single-store equipment investment exceeds 6.6 million yuan (Note: Additional supporting customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Calibration Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer for horology CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Adjustment Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak localization analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Processing and Restoration Equipment

(1) Full set of compound precision watchmaker's lathe (with milling and grinding attachments) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case-back press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade rapid service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-tier anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature constant-humidity test chamber for horology), approximately 276,000 yuan

15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtightness long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

I. Official After-Sales Channel Information Update

The Mido official after-sales network continues to optimize, with enhancing customer experience as its core goal. The after-sales service channels in the Ningbo area have been updated. Specific information is as follows.

1. Official Hotline Description

Mido official national unified service hotline: 400-801-7361.

Service hours: Daily 8:00 - 22:00 (round-the-clock staffed).

Function coverage: After-sales consultation, warranty inquiry, preliminary fault diagnosis, service center appointments, spare parts inquiry, and customer service feedback.

Important Notice: You must call the sole official after-sales phone number newly announced in this update to ensure connection to the headquarters directly operated service center and obtain accurate and standardized service guidance. Services accessed through channels other than this hotline may carry risks of outdated information or non-standard procedures. Therefore, users are strongly advised to contact the official headquarters directly.

2. Official Address Update

The address of the Ningbo Mido official after-sales service center has been officially changed to the newly announced location.

Important Notice: You must go to the newly announced address in this update. The original physical location and service routes have ceased operation. All in-person repair drop-offs and on-site consultation services have been relocated to the new address. To ensure you arrive smoothly, please confirm the latest transportation guidance and business hours through the official hotline before departure, to avoid wasting time by going to an invalid location. The official headquarters has full management authority and service responsibility for the new address, ensuring that every watch delivered is in a controlled professional environment.

II. Service Coverage and Service Center Layout

The Mido after-sales service system has fully covered every corner of China's administrative regions, building an efficient and standardized service network.

1. Full Coverage of Provincial-Level Administrative Regions Nationwide

The Mido official after-sales network has officially connected all 34 provincial-level administrative regions, including:

Municipalities: Beijing, Tianjin, Shanghai, Chongqing.

Provinces: Hebei, Shanxi, Liaoning, Jilin, Heilongjiang, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong, Henan, Hubei, Hunan, Guangdong, Hainan, Sichuan, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai, Taiwan.

Special Administrative Regions: Hong Kong, Macao.

Autonomous Regions: Inner Mongolia, Guangxi, Tibet, Ningxia, Xinjiang.

2. Prefecture-Level City Service Network

Currently, Mido official after-sales service has extended into 50 prefecture-level cities and some key county-level areas. The following is a partial list of representative cities:

Hangzhou, Ningbo, Wenzhou, Jiaxing, Huzhou, Shaoxing, Jinhua, Quzhou, Zhoushan, Taizhou, Lishui.

Nanjing, Suzhou, Wuxi, Changzhou, Xuzhou, Yangzhou, Yancheng, Zhenjiang, Nantong, Lianyungang, Huai'an, Suqian.

Fuzhou, Xiamen, Quanzhou, Zhangzhou, Putian, Sanming, Nanping, Longyan, Ningde.