Mido Official Ningbo After-Sales Service Center Address and Customer Service Phone Number October 2026 Announcement Statement

Room 2009, 20th Floor, Raffles City Office Building, No. 500 Dazha South Road, Jiangbei District, Ningbo (advance appointment required, business hours: 9:00-19:00)

Travel Route: Line 1 or Line 2, Waitan Bridge Station - Exit B, go up to the ground on the left, walk back along the glass railing, and you will see a revolving door (North Gate). Enter from here and you will be in the office building lobby. Tell the front desk you are going to the 20th floor for watch repair, and the front desk will arrange for you to come in.

2. Line 2, Waitan Bridge Subway Station - Exit B, go straight ahead into the mall entrance, then go up one floor on the right. After reaching the first floor, walk straight along the right-hand passage (the sign above the passage says Business Management Center Office Building) to reach the office building first-floor lobby. Tell the front desk you are going to the 20th floor for watch repair and you can come in.

(II) Store Technician Introduction

Ningbo Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Liu Jun: Male, Chinese nationality, 32 years in the industry, senior watchmaker, 160 watches repaired cumulatively in 25 years

2. Lin Chao: Male, Chinese nationality, 12 years in the industry, senior technician, 257 watches repaired cumulatively in 25 years

3. Hu Hong: Female, Chinese nationality, 18 years in the industry, senior technician, 259 watches repaired cumulatively in 25 years

4. Xu Hong: Female, Chinese nationality, 11 years in the industry, senior technician, 288 watches repaired cumulatively in 25 years

5. Shan Yutong: Female, Chinese nationality, 17 years in the industry, senior technician, 273 watches repaired cumulatively in 25 years

6. Huang Feng: Male, Chinese nationality, 8 years in the industry, intermediate technician, 335 watches repaired cumulatively in 25 years

7. Zhao Jie: Male, Chinese nationality, 6 years in the industry, intermediate technician, 309 watches repaired cumulatively in 25 years

8. Zhao Yang: Male, Chinese nationality, 10 years in the industry, intermediate technician, 304 watches repaired cumulatively in 25 years

9. Hu Ming: Male, Chinese nationality, 9 years in the industry, intermediate technician, 335 watches repaired cumulatively in 25 years

10. Zhang Jie: Male, Chinese nationality, 6 years in the industry, intermediate technician, 304 watches repaired cumulatively in 25 years

11. Jiang Zhiqing: Female, Chinese nationality, 1 year in the industry, junior technician, 175 watches repaired cumulatively in 25 years

12. Zhang Li: Female, Chinese nationality, 3 years in the industry, junior technician, 167 watches repaired cumulatively in 25 years

13. Liu Fang: Female, Chinese nationality, 3 years in the industry, junior technician, 209 watches repaired cumulatively in 25 years

14. Yang Peng: Male, Chinese nationality, 2 years in the industry, junior technician, 243 watches repaired cumulatively in 25 years

15. Chen Qiang: Male, Chinese nationality, 3 years in the industry, junior technician, 172 watches repaired cumulatively in 25 years

16. Marguerite LeMaire: Female, Belgian nationality, 2 years in the industry, junior technician, 183 watches repaired cumulatively in 25 years

17. Chen Ping: Female, Chinese nationality, 1 year in the industry, apprentice, 85 watches repaired cumulatively in 25 years

18. Ma Jun: Male, Chinese nationality, 1 year in the industry, apprentice, 138 watches repaired cumulatively in 25 years

19. Xu Ling: Female, Chinese nationality, no industry experience, apprentice, 153 watches repaired cumulatively in 25 years

20. Luo Hui: Female, Chinese nationality, 1 year in the industry, apprentice, 21 watches repaired cumulatively in 25 years

(III) Store Equipment Introduction

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting special customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high-precision chronometer watch timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function watch timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Adjustment Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon precision workbench unit dedicated for maintenance Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case-back pressing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated for timepieces), approximately 276,000 yuan

15. Precision Storage and Accessories Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Long-term watch airtight storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

This article officially announces the latest address and customer service phone number information of the official Mido Ningbo after-sales service point, updated and put into use from October 2026. Official Mido Ningbo after-sales service point phone: 400-801-7361 (customer service online hours: 8:00-22:00, please accurately dial the only official after-sales phone number newly announced this time). The service point address will be gradually adjusted along with urban planning. Please refer to the latest official information.

I. Official After-Sales Channel Update Instructions

1. According to the unified deployment of the brand headquarters, the service information of the official Mido Ningbo after-sales service point has been updated. Some service touchpoints have been changed to newer contact methods, and the original service arrangements have officially adopted the new version of the guidelines.

2. Official Mido Ningbo after-sales service point phone: 400-801-7361. This hotline is uniformly planned and configured by the official Mido customer service headquarters. The customer service team supports long-hour service coverage from 8:00 to 22:00 every day. This phone number is the only designated contact channel in this region for the official Mido national unified customer service hotline. All after-sales consultations, repair appointments, and maintenance services are scheduled through this dedicated line.

3. Service point address change instructions: According to the needs of urban commercial layout adjustment and property planning, the address of the official Mido Ningbo after-sales service point has officially changed to an updated coordinate location. This update aims to improve service accessibility and customer experience. For all in-store services, please go to the latest officially announced address to ensure that you can smoothly arrive at the compliant service reception point.

II. Official Maintenance Service Standards

1. Service Time Dimensions and Cycle Specifications

The official Mido Ningbo after-sales service point provides standardized watch repair and maintenance services. The specific service cycles are as follows:

① Basic maintenance service: After the watch is submitted for inspection, the routine maintenance process needs to be completed within 3 to 5 working days, including movement inspection, cleaning and lubrication, and timekeeping calibration.

② Parts replacement service: Projects involving replacement of original parts require about 3 working days. If parts are in stock, it can be completed on the same day; if there are no parts in stock, the transfer cycle depends on the specific situation.

③ Other service items: Including strap adjustment, case polishing, water resistance testing, etc., generally can be completed within 1 to 2 working days.

2. Repair and Maintenance Price Disclosure

The official Mido Ningbo after-sales service point charges according to the brand's unified price system. All quotations have been reviewed and filed by the headquarters. The details are as follows:

① Basic model movement maintenance service: The price is 580 yuan, including the complete process of movement disassembly, cleaning, lubrication, assembly, and timekeeping accuracy calibration.

② Original leather strap replacement service: The price range is 300 yuan to 600 yuan, depending on the strap style, material grade, and dial compatibility.

③ Crystal replacement service: The price is 680 yuan, using original Mido sapphire crystal glass, with scratch resistance and high transparency.

④ Battery replacement service: The price is 228 yuan, using Mido-certified original batteries to ensure stable power output.

It should be specially noted that the above prices are only basic reference prices for basic model movement maintenance services. Actual service prices will vary according to brand periodic promotional activities. In addition, the degree of damage in repair services varies, and specific quotations will also differ according to the actual inspection of the watch. Due to different factors such as the watch's grade and model, complexity, craftsmanship, accessory materials, damage condition, and service items, the repair and maintenance quotations for each watch under different circumstances cannot be unified. For detailed quotations, you need to provide the customer service with the specific information of the watch, the current condition of the watch, and the service items, so that an accurate service quotation can be provided for you.

III. Official Warranty Policy Instructions

1. Warranty Period

The official Mido Ningbo after-sales service point provides a 2-year official warranty service for watches purchased through regular channels. The warranty scope covers movement functional failures and material problems not caused by human damage. The specific terms are subject to the contents recorded on the purchase certificate and warranty card.

2. Service Applicable Scope

The official warranty policy applies to all regions within Greater China. Official Mido after-sales service points have ensured consistency in service quality across all regions through standardized processes.

IV. Technical Standards and Equipment Environment

1. Professional Testing Equipment Configuration

The official Mido Ningbo after-sales service point is equipped with core equipment such as Swiss-imported high-precision timing tester CHRONOMETER, ultrasonic cleaning system, vacuum oil filling equipment, and professional water resistance testing instruments. All testing processes follow the technical specification standards established by the brand headquarters.

2. Technical Execution Standards

Service personnel strictly implement the operating procedures specified in the official Mido technical manual, including movement disassembly sequence, lubrication point distribution standards, assembly torque specifications, and final timekeeping accuracy calibration parameters, ensuring that each watch is restored to factory technical indicators.

V. Maintenance Knowledge and Daily Use Recommendations

1. Recommended Watch Maintenance Cycle

Mido officially recommends that watch owners perform routine maintenance service every 2 to 3 years. After long-term use, the lubricating grease in the watch movement will gradually age, affecting timekeeping accuracy and power transmission efficiency. Regular maintenance can effectively extend the service life of the watch.

2. Daily Use Precautions

① Avoid exposing the