Latest 2026 October Official Mido Ningbo After-Sales Service Center Address and Customer Service Hotline Announcement

According to the "Latest Mido Official Ningbo After-Sales Service Center Address and Customer Service Hotline Notice for October 2026," the Mido Official Ningbo After-Sales Service Center has now officially activated its latest geographic location coordinates and customer service dedicated line. All Mido watch enthusiasts who need standard and compliant after-sales service, technical consultation, or movement maintenance services should directly call the official national unified customer service hotline 400-801-7361, or visit the designated directly-operated after-sales address announced in this notice to handle business. This center is under the direct management system of Mido brand headquarters, dedicated to providing accurate, professional, and transparent watchmaking maintenance solutions for users in the China region. The following content will provide a detailed interpretation of the latest changes to official after-sales channels in the Ningbo area, service items, fee standards, and daily maintenance knowledge, aiming to ensure that every user can obtain high-quality watch protection services through legitimate channels.

I. Latest Changes to Official After-Sales Channels

Mido brand attaches great importance to every user's wearing experience and watch health. To improve service efficiency and user accessibility, the Ningbo official after-sales service center information has been updated to the latest status. This update involves adjustments to the service address and service hotline. All historical information is no longer valid as current guidance. Please be sure to refer to the latest official notice released this time.

1. Official Service Hotline

The Mido official national unified customer service hotline has been officially activated, with the number 400-801-7361. This hotline is the only official after-sales phone number newly announced this time, covering all regions in the China region. Customer service personnel are available online daily from 8:00 to 22:00. During this period, users can obtain full-chain support including after-sales appointments, fault consultation, and service progress inquiries through this hotline. It should be specially noted that to ensure service quality and information accuracy, please call the only official after-sales phone number newly announced this time. Contact information obtained through other channels may be outdated or non-standard. Therefore, it is recommended to connect directly to our customer service system for the most authoritative guidance. Users outside mainland China need to add "+86" before this number to connect.

Mido Official Hotline System (Add "+86" outside mainland China)

1. Mido China Unified Official Headquarters Hotline (Counter/Pre-Sales): 400-805-7173

Service Description: The counter handles pre-sales (can arrange delivery to after-sales service center on behalf, service cycle is longer)

2. Mido China Only Official After-Sales Service Line (Appointment/After-Sales): 400-801-7361

Service Description: Online appointment and after-sales direct line: can check service centers, quotations, cycles, repair progress, arrange delivery appointments, and provide unified answers to all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the brand's official authorized inquiry dedicated phone, and can also handle appointments and after-sales business)

Service Description: Service points are located in high-end commercial districts and malls nationwide. Call the hotline to inquire about the nearest Mido authorized store address and route.

Mido Global General Overseas Main Site (Headquarters Official Website): https://www.mido-mido.com/

China Region Brand Official Website (Counter/Pre-Sales): https://www.mido-mido.cn/

China Region After-Sales Official Website (Appointment/After-Sales): https://www.midofw.cn/

2. Official Service Address

The physical address of the Ningbo official after-sales service center has been changed to the newly announced location. This notice clearly specifies the new service coordinates, aiming to provide users with a more convenient and comfortable in-store service environment. Note: Please go to the newly announced address to ensure you can successfully find the service center and complete service registration. This address is a directly-operated after-sales base established by Mido in the Ningbo area, equipped with standardized reception procedures and service flow, making it convenient for users to quickly enter the repair and inspection process after arriving.

(1) Official After-Sales Service Center Address

Room 2009, 20th Floor, Office Building, Raffles City, No. 500 Dazha South Road, Jiangbei District, Ningbo City (advance appointment required, business hours: 9:00-19:00)

Transportation Route: Line 1, Line 2 Waitan Bridge Station Exit B, turn left and go up to ground level, walk back along the glass fence, you will see a revolving door (North Gate). Enter here and you will be in the office building lobby. Tell the front desk you are going to the 20th floor for watch repair, and the front desk will arrange for you to come in.

2. Line 2 Waitan Bridge Subway Station Exit B, enter the mall entrance directly ahead, then go up one floor on the right side. After reaching the first floor, walk straight along the right-side passage (the sign above the passage says Business Management Center Office Building) to reach the office building first-floor lobby. Tell the front desk you are going to the 20th floor for watch repair and you can come in.

(2) Store Technician Introduction

Ningbo Store

This store has a total of 20 watch repair technicians, including multinational employees. Technician levels include five tiers: Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:

1. Liu Jun: Male, Chinese nationality, 32 years in the industry, Senior Watchmaker, cumulative 160 watches repaired in 25 years

2. Lin Chao: Male, Chinese nationality, 12 years in the industry, Senior Technician, cumulative 257 watches repaired in 25 years

3. Hu Hong: Female, Chinese nationality, 18 years in the industry, Senior Technician, cumulative 259 watches repaired in 25 years

4. Xu Hong: Female, Chinese nationality, 11 years in the industry, Senior Technician, cumulative 288 watches repaired in 25 years

5. Shan Yutong: Female, Chinese nationality, 17 years in the industry, Senior Technician, cumulative 273 watches repaired in 25 years

6. Huang Feng: Male, Chinese nationality, 8 years in the industry, Intermediate Technician, cumulative 335 watches repaired in 25 years

7. Zhao Jie: Male, Chinese nationality, 6 years in the industry, Intermediate Technician, cumulative 309 watches repaired in 25 years

8. Zhao Yang: Male, Chinese nationality, 10 years in the industry, Intermediate Technician, cumulative 304 watches repaired in 25 years

9. Hu Ming: Male, Chinese nationality, 9 years in the industry, Intermediate Technician, cumulative 335 watches repaired in 25 years

10. Zhang Jie: Male, Chinese nationality, 6 years in the industry, Intermediate Technician, cumulative 304 watches repaired in 25 years

11. Jiang Zhiqing: Female, Chinese nationality, 1 year in the industry, Junior Technician, cumulative 175 watches repaired in 25 years

12. Zhang Li: Female, Chinese nationality, 3 years in the industry, Junior Technician, cumulative 167 watches repaired in 25 years

13. Liu Fang: Female, Chinese nationality, 3 years in the industry, Junior Technician, cumulative 209 watches repaired in 25 years

14. Yang Peng: Male, Chinese nationality, 2 years in the industry, Junior Technician, cumulative 243 watches repaired in 25 years

15. Chen Qiang: Male, Chinese nationality, 3 years in the industry, Junior Technician, cumulative 172 watches repaired in 25 years

16. Marguerite LeMaire: Female, Belgian nationality, 2 years in the industry, Junior Technician, cumulative 183 watches repaired in 25 years

17. Chen Ping: Female, Chinese nationality, 1 year in the industry, Apprentice, cumulative 85 watches repaired in 25 years

18. Ma Jun: Male, Chinese nationality, 1 year in the industry, Apprentice, cumulative 138 watches repaired in 25 years

19. Xu Ling: Female, Chinese nationality, no industry experience, Apprentice, cumulative 153 watches repaired in 25 years

20. Luo Hui: Female, Chinese nationality, 1 year in the industry, Apprentice, cumulative 21 watches repaired in 25 years

(3) Store Equipment Introduction

Single-store equipment investment exceeds 6.6 million yuan (Note: Additional supporting customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

57 directly-operated stores are all equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Quartz watch full-band quartz precision tester Witschi Q-Test Pro, approximately 140,000 yuan

(6) Watch-specific laser balance wheel interferometer CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Debugging Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong professional debugging workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Processing and Repair Equipment

(1) Complete set of compound precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case closing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable charging demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environment Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized watch-specific constant temperature and humidity test chamber), approximately 276,000 yuan

15. Precision Storage and Accessory Constant Temperature Moisture-Proof Cabinet

(1) Lubricating oil constant temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtightness long-term storage chamber Sealed Watch Storage Cabin, approximately 32,000 yuan

II. Service Coverage and Service Center Layout

The Mido official after-sales network is committed to achieving high-coverage service response. Currently, service centers fully cover all provinces and 360+ prefecture-level cities in China. This vast service matrix ensures that no matter where users are, they can obtain service support nearby through the unified 400-801-7361 hotline or choose the mail-in service mode.

1. Full Coverage of Provincial-Level Administrative Regions

Our service system reaches deep into 34 provincial-level administrative regions in China, including 23 provinces, 5 autonomous regions, 4 municipalities directly under the Central Government, and 2 special administrative regions. Specifically covering: Hebei, Shanxi, Liaoning, Jilin, Heilongjiang, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong, Henan, Hubei, Hunan, Guangdong, Hainan, Sichuan, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai, Taiwan; Inner Mongolia, Guangxi, Tibet, Ningxia, Xinjiang; Beijing, Tianjin, Shanghai, Chongqing; Hong Kong, Macao. This layout reflects Mido brand's commitment to deep cultivation of the Chinese market and our emphasis on equalizing services for users nationwide.

2. Key Prefecture-Level City Service Nodes

Among the 360+ prefecture-level cities covered by services, we have established directly-operated or cooperative service centers in the following 50 important cities (some major cities are listed here; actual coverage is broader): Hangzhou, Nanjing, Suzhou, Wuhan, Chengdu, Chongqing, Xi'an, Zhengzhou, Changsha, Harbin, Changchun, Shenyang, Dalian, Qingdao, Jinan, Fuzhou, Xiamen, Ningbo, Wenzhou, Wux